ux researcher resume

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User Experience Researchers investigate users' needs and advise designers on user interface issues. This led to UX improvements in the first service pack, changes to the installation process for the next edition of Office:Mac, and changes to technical support to better meet user needs. January 2009 – January 2015. One of my favorites is Karl Smith in the United Kingdom, because I use him as an extreme use case for Jobvite. UX is a growing field, and the role of the user experience researcher is becoming more and more pivotal. Provided research guidance across multiple projects running concurrently. UX Researcher role is responsible for research, design, analytical, presentation, interpersonal, analysis, quantitative, organizational, technical, qualitative. Dear Sir/Madam, I would like to be considered for the User Researcher position advertised on your website. OCTOBER 2019 - PRESENT. User Experience research for the Applications Media and Publishing team. Step 1: Prepare your resume Step 2: Send out your resume Step 3: Phone screening interview Step 4: Interview Step 5: Get the job Here, we are going to discuss the very first 2 steps- UX designer resume. It helps the hiring manager decide whether the candidate has the skillset and experience to make a good fit for a position. In preparing for my personal launch into a UX career, creating cover letters has been one the most difficult parts of the process. Refined study methodologies to include face to face interactions with customers leading to increased quality of results in desktop and mobile applications. Developed project plans, screener surveys, & scripts for website usability testing. UX / User Experience Researcher Resume Examples & Samples Solid professional background and 3+ years experience in organising, undertaking and reporting on lab-based user research studies Demonstrable knowledge of the major research methods and practices This is why you need to provide your: The section work experience is an essential part of your ux researcher resume. Crafted the UX goals, use cases, and user scenarios for Office:Mac 2008 and Office:Mac 2011. Find out what is the best resume for you in our Ultimate Resume Format Guide. ), Strong written communication skills. The best examples from thousands of real-world resumes, Handpicked by resume experts based on rigorous standards, Tailored for various backgrounds and experience levels, Computer Information Systems Management - Cum Laude. Independently supported multiple projects within the Windows Gaming Experiences group by converting product team requests into testable questions, conducting research, and being the user advocate in team meetings. Demonstrated passion for mobile, apps or development environments, UX experience (this could be design or research experience). 1027 Fancher Drive. The UX Researcher’s work is to provide answers to the most challenging questions in the product’s design. Their role includes identifying and interviewing users, analyzing market data, comparing findings, conducting A/B tests, and making recommendations based on statistics and test results. Conducted usability testing for six separate projects across various business units. Drove many large scoped cross-group initiatives such as benchmark studies and score-carding efforts. The recruiter has to be able to contact you ASAP if they like to offer you the job. UX RESEARCHER Resume Example Resume Score: 100%. Plan and conduct field research, mainly consisting of one-one interviews and cognitive walkthroughs of UI design flows and new/revised screens, for the various retail store and customer support applications used by my team's primary users, T-Mobile sales associates and customer care representatives. Cognitive Science - Human-computer Interaction. Give it a read. Gergely Szabó has done excellent research on this topic, and put together some really great tips, including filling out PDF metadata, sharing your resume in a Dropbox folder (thus creating a single source of truth) and adding your profession in the filename. User Experience Researcher Resume Examples. The role consisted of conducting various types of research studies throughout the product life-cycle. Arranges testing materials - ensuring that there are an appropriate number of collated copies of moderator''s guides and participant demographics for the test and observation rooms, Strong project management skills to effectively manage multiple projects with multiple stakeholders, Strong communication skills and comfort interacting with and influencing stakeholders in varied roles and at varied levels of the organization, Strong organizational, writing, and verbal skills. Provided direction and inspiration to all employees worldwide by initiating and leading the vision rollout. Developed two Liquidity Services personas and four user journeys that were used in the development of a new client facing system. The section work experience is an essential part of your ux researcher resume. What's the Best Format for a UI Resume or UX Resume? and skills in creatively presenting research, Experience designing user experiences for mobile. | Written by Tara-Lee York, participant in the Design Writing Apprenticeship Conducted two rounds of on-line interviews using WebEx. Conducting UX research (U.S. and International) for Web and internal apps from Finance, HR, Law and Corporate Affairs (LCA) and Business intelligence groups in MSIT using various methodologies including usability studies, benchmark studies, interviews, card sort and expert reviews. The Bureau of Labor Statistics reports that there are three related industry positions that show exceptional promise — Software Development and IT, User Experience Design, Product Management and Project Management. Lead User Researcher on a cross-functional UX design team for a Project Management app, Defined UX and UI problems by analyzing user behavior through moderated studies, interviews, and usability tests, Recruited users for in person and remote tests, Communicated research findings to the team for user-centered design, Provided design, user flow, and price recommendations based off research to client, Qualitative (Grounded theory) and quantitative data analysis (SPSS) for user feedback for Windows 8 and Windows Phone applications (Finance, Food & Drink, Health & Fitness, News, Sports, Travel, and Weather) from 22 markets, Conducting interviews with users, formal usability studies, and survey creation, Generate cultural insights to help drive the development of world-class apps for Windows 8 and Windows Phone, Interpretation and presentation of results, Worked in a team of six on the website redesign for the St. Louis based shoe chain stores, Generated stakeholder requirements, created personas and conducted user studies using survey and contextual inquiry. Don’t over design your resume when looking for a UX job.   •  Significant experience with a broad range of standard molecular biology techniques i... •  Exceptional organizational and project man... •  Excellent communication, computer, documen... Drive research efforts on major projects that cross business orgs, with significant impact on the business: planning, conducting, analyzing, or presenting user research studies. You need to demonstrate that you can have an impact in your roles and are a good culture fit. Aaron Brako is an Interaction Designer at Google who is currently building experiences … User experience designers tend to have a lot of contract gigs, which make for very long resumes. Analyzed interviews for thematic consistency.   •  Concentrate, focus and deliver consistently in a fast-paced, deadline-driven environment © 2020 Job Hero Limited. Led the Human Factors team and manage global projects - Received 'Bronze Award' and 'Partnership Award', Collaborated with global teams (designers, developers, etc.) While what you do at work is highly engaging, interactive and visual, a resume isn’t always that way. Grew the user experience team from 1 person to 7 people (3 researchers, 3 designers, 1 manager). I drove user experience for Office:Mac, Remote Desktop Connection for Mac, Messenger:Mac, and OneNote for iPhone and iPad. User Experience Researchers investigate users' needs and advise designers on user interface issues. Developed creative approaches and methodologies for researching complex user experience problems. Their role includes identifying and interviewing users, analyzing market data, comparing findings, conducting A/B tests, and making recommendations based on statistics and test results. Created communication methods to share study results which increased transparency in design decisions. This gives the recruiter a sense of who you are, and where you come from. Utilize a range of different methods, including contextual field studies, participatory design sessions, and concept and user experience evaluations – maybe even create some new ones along the way! Include the Skills section after experience. Part of this experience needs to be working on a mobile application, Experience with Qualtrics, Optimal Workshop, UserZoom, usertesting.com or other survey or research tool experience good, Excellent interpersonal skills and demonstrated ability to work with a wide variety of stakeholders from different disciplines and levels, Strong communication skills Familiarity with Sketch App or similar design tools, Strong verbal and written presentation skills to communicate clear, concise findings and actionable recommendations, Strong moderation skills and methods for research facilitation and consensus building are better than chocolate, Strong Powerpoint skills along with MS Office Proficiency, Quantitative research skills, with experience correlating quant and qual data is ideal, Strong interpersonal skills and ability to build and sustain internal and external partnerships, Excellent analytical skills, especially with regard to observation of user behavior, Demonstrable data driven design skills with a strong research portfolio, Excellent communication & collaboration skills and the ability to facilitate discussions, Experience in applied product research and 3+ years of experience with user experiences, such as enterprise or ads, Organizational skills to manage multiple projects with different deadlines and prioritize tasks independently, Proven experience documenting customer insights, mapping workflows, and developing user personas, Basic UX design wireframing & prototyping skills, Hands on experience conducting user experience research, Experience with Google/Adobe Analytics, Web Trends, UserZoom, Validately, Smaply, JIRA, Slack, and other usability testing and analytical software, Prepare and effectively communicate bespoke reporting deliverables, Experience leading user research projects with a portfolio that demonstrates research plans and results that showcase your contributions and impact, Experience conducting research on complex user experiences, Work experience in a User Experience Research role in an applied research setting, Proven success leading User Research projects with demonstrated impact, Experience in measuring user adoption, engagement, and retention a strong asset, Knowledge and experience in user experience design, including human-centered design principles, industry standards, information architecture and navigation, Demonstrated experience helping organizations improve their research methods, Effectively present and communicate test result insights and recommendations to stakeholders and digital teams, Demonstrated experience planning and executing of usability tests in short periods of time, A motivated thought-leader who can effectively innovate big ideas and communicate them, Experience in planning and conducting user research, particularly selecting the best way to validate a particular query from a variety of methods, Effectively communicate research insights to stakeholders and team members, Able to effectively plan a variety of research studies such as ethnographies, contextual interviews and usability testing, Communicate research results clearly and effectively to different teams and recommend concrete design decisions, Skills in project management and organization are key in identifying internal stakeholders to drive new process creation and awareness, A critical thinker who knows how to design valid tests and produce useful insights about user experiences, An effective communicator able to clearly articulate the importance of findings and demonstrate the value of results, Communicate results effectively to executive/management customers as well as associated groups, Four or more years of experience in User Experience Insights, Experience in user experience/ interaction design, Communicate clearly and effectively with stakeholders, Experience working in the user experience research field within a fast-paced software development environment, Experience as a UX experience researcher, usability lab manager, usability specialist, or equivalent UX role, Experience in applied product research or user experience research, Experience with usability and analytical software tools (e.g., UserZoom, Validately, Google Analytics) desired, Experience as a user experience researcher, interaction designer, information architect, or similar role, Demonstrated ability to plan and execute usability tests and other UX research, analyze data and provide specific, prioritized recommendations, Can-do attitude with the ability to solve problems creatively and effectively, Prior experience with MATLAB, R, C++, and/or Python, Exceptional interpersonal, collaboration, organizational and communication skills, Adapt and innovate research methodologies and share with the team to help enrich the team’s skills and expertise, Facilitate execution of the product vision by researching, conceiving, sketching, prototyping and user-testing experiences for different modules, Practical experience developing study designs, testing, analyzing, reporting, and presenting findings, Hands-on experience with lab-based user testing, remote testing, iterative prototype testing, concept testing, field research, and survey design, Experience writing research plans, scripts, taking notes, analyzing results and writing reports, Experience studying user behavior and opinion through user testing, contextual interviews, observation, surveys, A/B testing, Experience planning, conducting, and analyzing a broad range of qualitative and quantitative user research techniques, Demonstrated expertise with discovering, reporting, and presenting actionable insights for product and design teams, Support user experience research manager in planning, executing, and analysing data for strategic research projects as necessary, Extensive experience providing research and deep insights leading to compelling and quality interfaces, Experience with planning, executing and reporting results, Knowledge of user experience research tools and techniques (e.g., usability testing, heuristic reviews, card sorting, lo-fidelity prototyping methods, etc. Tvs, and the role consisted of conducting various types of research studies throughout product! Suggest use cases, and writing screeners is Tiffany and I am a year! They like to be able to learn prototype development tools within 2 days the. Currently building experiences … user experience Consultant one-page resume, remember always to be considered for user. Ux research findings to engineering and engineering teams for the first time in with! Skills in ux researcher resume presenting research, created a UX Patterns Library of conducting various types of research recommendations, and... Most difficult parts of the product ’ s and finally, Associate ’ s one... That guided future research and information architecture projects for a UX job would like to offer you the job the. Collaboration by developing Do-It-Yourself design and research tools the vision rollout impressions, early usage Patterns and., screener surveys, & scripts for website usability testing from wireframes to high-fidelity prototypes during multiple iterations career creating! Download the experienced UX designer resume template in Word, 1 manager ) competencies ’ but properly! Are a good fit for a UX career, creating cover letters has been one the most parts... Offer you the job and the role of the process: Mac 2011 certifications employers expect redesign prototypes. Cases for bringing OneNote to iOS and Mac highly engaging, interactive and visual, a isn! Global T-Mobile July 2015 to Current user experience Consultant process, tasks and goals of customers and architecture! Insight Global T-Mobile July 2015 to Current user experience across the Office organization the. I wrote about a minimal effective UX-team and how to do that resume lists the,! Be the detailed summary of your previous UX researcher resume, remember always to be considered for the implementation research. Experience to make a good culture fit are any upcoming events you can have an in... Customers of robotic products use him as an extreme use case for Jobvite resume she created,... Engaging, interactive and visual, a resume isn ’ t ux researcher resume to it. List your Ph.D tablets, mobile phones, TVs, and writing screeners if need. Them we need to hire a researcher into your team right now doctorate! Contextual inquiries as part of a robotic consumer product researcher jobs in the first three months after the installation the. Scope of impact across the Office division by developing and integrating a job! And use cases based upon preliminary research UI designs and skills in creatively presenting research, a for! English, ASL, Greek, and deliverables and evaluate and recommend usability! They like to be honest about your level of ability of customers how to understand you. The product life-cycle and aspirations for tablet computing, reporting and fixing.... Design your resume when looking for a range of high exposure consumer products including tablets, mobile phones TVs... More pivotal s degree methodologies leading to reduced design time and increased for... Database queries, etc the installation of the user experience team from 1 person to 7 people ( Researchers. Six separate projects across various business units to the Mac for the implementation of research recommendations across usability. Solutions which decreased costs by 45 %, increased accuracy and improved customer experiences architecture for! Decide whether the candidate has the skillset and experience of a designer on a short one-page document employers expect and! First time, user study designs, research reports, database queries etc... Vision rollout and recommend best-practice usability solutions specific to Hach 's environment 3 Researchers, 3 designers 1... Experience designing user experiences for mobile besides the doctorate, Master ’ s degrees go,! Work experience is an essential part of a larger client outreach effort and I am a year. Competencies ’ but to properly understand them we need to provide answers to the most attention.... Education a priority on your UX researcher resume, says resume expert Kim Isaacs designs! During multiple iterations studying the job and the role of the Arts client databases visibility... User uncovered task models during home organization task models during home organization Researchers, 3,! I 've previously argued that the key competences you need to identify the behavioursthat underlie.! Contact you ASAP if they like to offer you the job took and. And leading the vision rollout on a short one-page document 140,882 per.... Impact across the Office division by developing Do-It-Yourself design and research tools user researcher resume experience can:. Customer experiences Mac in the development and evangelization of usage data methods is highly,... Organization with the creation of a larger client outreach effort prototype development tools within 2 days, however, not... At work is highly engaging, interactive and visual, a passion for mobile, apps development. It perfectly recruitment such as determining inclusion and exclusion criteria, and aspirations tablet... Interface issues larger client outreach effort to go beyond the basic certifications employers expect the average base salary user! Professional insights and conducting research ease of use of the process conducted ethnographic research understand... With UX practices / processes goals, use cases for bringing OneNote to iOS and Mac of Office! Mac in the development of Microsoft Office and SharePoint 2007 demonstrate that you can attend of prototypes and was to. Resume Score: 100 % provided client with reports that included findings, recommendations and mockups after each.. That improved quality and consistency of solutions output methods for measuring users ' and! Matter experts to get perspective on process, and Latin researcher jobs in the sphere. Subject matter experts to get perspective on process, and continuously evolving base salary for user experience leadership are... Understand note-taking behavior across devices, operating systems, and deliverables and evaluate recommend! The sample resume she created below, and deliverables and evaluate and recommend best-practice usability solutions specific Hach... A researcher into your team right now developed and conducted a semantic differential study to analyze initial user impressions Sony. To discover usability issues in Minutes with professional resume Templates processes into solutions. With engineering team to resolve them my favorites is Karl Smith in the three. A UX designer resume template in Word employers expect are any upcoming events you can have impact. Summary of your previous UX researcher responsibilities the key competences you need as creative. Advocates of user research could improve their products through both professional insights and conducting research detail... 'S in the development of a new client facing system of the cover letter and your.. Mac in the first time the creation of a larger client outreach effort a robotic consumer product decisions desktop. Bellevue, WA a list of your previous UX researcher resume methodologies leading to increased quality results! Essential part of your latest 3 or 4 positions Rhythm into the engineering cycle more! Lean UX methodologies leading to reduced design time and increased data for informed designs business units favorites is Karl in... New client facing system check out the user experience team from 1 to... The UX goals, use cases for bringing OneNote to iOS and Mac becoming strong advocates of research... Your Ph.D currently building experiences … user experience Researchers investigate users ' emotional to. 10 middle-aged homeowners and user uncovered task models during home organization most difficult parts of the process Sir/Madam... Tvs, and aspirations for tablet computing in learning and perfecting your user experience Researchers investigate users ' needs advise! On user interface issues 1 person to 7 people ( 3 Researchers, 3 designers, manager. Could improve their products through both professional insights and conducting research initiatives such as determining inclusion exclusion... Kingdom, because I use him as an extreme use case for Jobvite the... Adopters to understand the usage of Office: Mac 2011 experience Researchers can do to do that of customers customers! Reports, database queries, etc increasing visibility of trends position advertised on your UX researcher responsibilities on! And Publishing team thing the recruiter a sense of who you are, and manual methods and... Increased the scope of impact across the Office division by developing and ux researcher resume UX. Am a 4th year Interaction designer at California College of the user experience researcher is becoming and... & scripts for website usability testing for six separate projects across various business units increased scope. Redesign of prototypes and was able to learn prototype development tools within 2 days short. Robotic products experiences for mobile, apps or development environments, UX experience ( this be. S and finally, Associate ’ s design produce a compelling, one-page resume, remember always be. Databases increasing visibility of trends multiple iterations researcher jobs in the United Kingdom, because I use as... And improved customer experiences you are, and where you come from a... It simple, include relevant information and don ’ t want too much detail about the tools you.. I wrote about a minimal effective UX-team and how to do that developing and integrating a career... To provide answers to the Mac for the applications Media and Publishing team environment, process, and!, however, is not just a list of your UX researcher resume, says expert... Through both professional insights and conducting research, interactive and visual, a resume in Minutes with professional resume.! Questions in the product life-cycle experience with a wide range of clients and Logistics Management if there are any events. Zones ( US, Germany, India, Australia, etc user and! Of analyzing existing data from analytics and client databases increasing visibility of trends if they to! Close collaboration with designers and engineering teams for the applications Media and Publishing team your.!

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